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| Oracle Teams Up with Chatbox to Bring Instant Apps to AI-powered Oracle Intelligent Chatbots |
With this collaboration, Oracle Mobile Cloud will now offer customers a chatbot that can deliver an interface, which is appropriate for the interaction. It also supports various interactive media, including Amazon Echo, Facebook Messenger, and Google Home. Having this broad channel, users will have a more-contextual experience, as they can now seamlessly switch between unstructured conversation and personalized, structured data exchange.
“As enterprises look for ways to streamline business processes, intuitive tools designed around existing workflows are ideal ways to increase productivity and better utilize resources,” Steve Miranda, executive vice president, Oracle Applications Product Development, noted. “By integrating Chatbox technology into our new intelligent bots, businesses can further leverage their existing platforms to more comprehensively engage with customers and simplify processes—both for data collection and end-user actions.”
Now equipped with AI-powered intelligent chatbot capabilities, Oracle Mobile Cloud offers organizations a multi-channel platform, deep analytics that link key stakeholder experiences across bots, mobile applications, and webs.
“We believe that Oracle’s Intelligent Bots, coupled with Chatbox Instant Apps, will provide companies with a significant competitive advantage in the messaging space,” Phil Gordon, founder and CEO, Chatbox, said. “We are proud to work with a company like Oracle that continues to invest heavily in delivering exceptional, personalized customer experiences.”
With Chatbox, a consumer interacting with a bot would use a Chatbox Instant App. It would guide the person through a simple, personalized experience within the messaging platform to gather all relevant information—without the need for emails, downloads, or phone calls.
For more information about Chatbox, visit chatbox.com.