Starmobile Intros Star Phone, E-Warranty Apps to Improve Its Aftersales Service - TeknoGadyet
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Tuesday, June 19, 2018

Starmobile Intros Star Phone, E-Warranty Apps to Improve Its Aftersales Service

Starmobile, a local mobile manufacturer, has recently introduced its Star Phone and E-Warranty applications in select Android smartphone units to improve its aftersales service.

Starmobile Intros Star Phone, E-Warranty Apps to Improve Its Aftersales Service
Starmobile Intros Star Phone, E-Warranty Apps to Improve Its Aftersales Service

First in line is its Star Phone app – a visual interactive response (IVR) application that allows consumers to access a user-friendly landing page, which contains a menu of Starmobile services. Users simply have to dial “7827” (STAR) to access the page.

On the other hand, the E-Warranty app enables users to register their devices’ warranty online. This will allow customers to avail of aftersales services in authorized outlets even if they have lost their official receipts or physical warranty cards.

“We are launching the Star Phone and Starmobile E-Warranty apps to make customer service more convenient for our users,” Ardie Balderrama, Sales and Marketing Head of Starmobile, addressed. “These applications allow us to deliver efficient and more personal aftersales service online, offline, and in-stores.”

See Also: Starmobile and Voyager Innovations Team Up for Freenet

Star Phone and Starmobile E-Warranty is now available out-of-the-box in some UP and PLAY devices. Meanwhile, both apps will be present in all future Starmobile Android devices.

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