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| Epson Intros EasyCare360 Printing Solution |
If you own an Epson printer, EasyCare360 will make your printing management easier, as this all-in-one solution monitors the status of the unit, while it does the trick for the consumables, spare parts, repair, and maintenance services.
The latest printing solution is offered as a monthly subscription service, which consumers can buy separately from the Epson WorkForce Pro WF-C869R printer. Unlike other subscription services, EasyCare 360 features a pay-per-click model for each printer that enables users to pay only for the total number of pages they print per month.
Meanwhile, its premium service has a dedicated technical support team that guarantees a two-hour response time for solving on-site issues. This is available every Monday to Saturday from 9 A.M to 4 P.M. Epson explained that calls beyond its operational hours will be done on the next working day.
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Moreover, the subscription also includes free delivery of parts and consumables, remote troubleshooting, preventive maintenance, installation services, and end-user training.
Epson’s EasyCare360 is now available within Metro Manila, and will be offered upon purchase of the WorkForce Pro WF-C869R printer.