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| Canadian Data Company Hails Smart as Leader in Network ‘Consistent Quality’ |
Smart scored 91% in terms of ‘basic’ consistent quality, which is ahead of the competition’s 89.3%. This means that 91% of the time, Smart users were able to establish a ‘basic’ connection, enough to access apps like Facebook, WhatsApp, as well as emails, and web browsing. This is according to Tutela’s report entitled as “Southeast Asia Stated of Mobile Networks February 2019.”
Smart also clinched the upper hand in the ‘excellent’ category, where the said telco recorded a score of 48.8%, more than double of the competition’s score of 23.8%. The ‘excellent’ category entails that Smart users in the Philippines were twice as likely to access excellent mobile connection that can be used in HD video calling or 1080p video streaming.
Also Read: Smart Offers Better Mobile Network Experience in PH – OpenSignal
In the same category, Smart placed 6th out of the total 15 operators included in the study from different countries like Indonesia, Malaysia, Philippines, and Thailand. The study utilized 85 billion mobile network measurements collected from December 1, 2018 to January 9, 2019.
“Smart has a small lead over Globe when it comes to basic quality, but excellent quality is where it really differentiates its network,” Tutela said in its report.
“Our continuing network upgrades across the country are aimed to address our customers' ever-growing need for high quality mobile internet services,” said Mario G. Tamayo, PLDT-Smart senior vice president for Network Planning and Engineering. “Today, our customers are increasingly using high-bandwidth services such as video streaming aside from social media, online shopping and mobile banking.”
Smart also clinched a good spot for the combined download speeds for 3G and 4G, placing 5th out of 15 carriers with an average download speed of 9.5 Mbps, above the Philippines’ average download speed of 8.1 Mbps.