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| PLDT Opens First PLDT-Smart Converged Store at Vertis North |
The newly opened store is a unique lifestyle hub that features customer-centric design and innovative digital installations, which will upgrade consumers’ in-store service experience.
“We received great feedback from our first PLDT-Smart store in BGC, and we would like to replicate that experience for our customers in the metro north area,” PLDT’s Chief Revenue Officer AI Panlilo addressed. “Quezon City has always been a key market for us, and we look forward to serving our customers better through our industry-leading digital solutions and support services.”
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The new digital hub showcases superior technologies such as the self-service InfoTouch Booth, which allows customers to view and print billing summaries, check account details, and submit repair requests; Smart Super Kiosk, which enables consumers to pay their bills or request an change of SIM card without having to queue; and Broadband Visualizer, which lets customers to check data usage for different types of online activities.
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Currently, PLDT’s stores in Quezon City are located at SM North EDSA, Diliman, Fairview, Balara. Smart also has stores in key areas in Quezon City including SM North EDSA, Eastwood Mall, Robinson’s Magnolia, Ayala Fairview Terraces, Araneta Gateway, SM Novaliches, Ali Mall Cubao, and SM Fairview. Moreover, Sun’s standalone stores are in New Farmer’s Cubao, Ali Mall Cubao, Robinson’s Magnolia, SM North EDSA, SM Fairview, SM Novaliches, SB-Centris, SB Fishermall.
The PLDT-Smart Store is located at the 4th floor of Ayala Malls Vertis North, Quezon City.