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| At the Amazon SEA Seller Summit, LOCAD CEO gives tips on how online retailers may enter the regional e-commerce sector. |
Southeast Asia, according to Robertz, is "one of the world's most dynamic and fast-growing e-commerce markets," with the epidemic hastening the region's e-commerce adoption, attracting more than 350 million Southeast Asian digital consumers since 2016.
The fast-growing consumer acceptance of e-commerce in Southeast Asia, according to the LOCAD CEO, will assist worldwide vendors looking to expand their businesses beyond their immediate borders. In fact, in 2021, the number of new e-commerce consumers in Southeast Asia hit a new high of 40 million.
Because the SEA market is "still in its early phases," e-commerce enterprises in the region have a huge possibility to expand by capturing more of the Asia-Pacific and Southeast Asian countries, according to Robertz. In 2021, eight out of ten new e-commerce platform users in Southeast Asia will have made at least one online transaction, with existing users paying four times more.
See Also: In Amazon Southeast Asia Seller Summit 2022, Locad CEO takes the stage with major e-commerce enablers.
He also mentioned that up-to-date software, a diversified warehousing network in numerous locations throughout significant metropolitan regions, and a dependable delivery supplier are all variables that can decide an online merchant's success in Southeast Asia. Customer-centric service influences consumer decisions, as satisfied customers spend 1.2 times more than unsatisfied customers.
In a similar vein, Robertz stated that consumers in Southeast Asia place a high value on speedier delivery times, greater availability, and a positive customer delivery experience. Around 42% of customers will switch to a store that sells products and services that are good value for money. He attributed LOCAD's success in the region and high levels of customer satisfaction to their real-time and data-driven service, recommending global merchants to invest in an end-to-end platform with a fulfillment infrastructure that helps them cost-effectively expedite orders.
LOCAD is a cloud logistics network that helps entrepreneurs and businesses fulfill e-commerce orders. It is devoted to reducing transit times, lowering shipping costs, and improving the customer delivery experience as a dependable multi-channel fulfillment partner.
Aside from LOCAD, more than 30 Amazon professionals and successful online sellers spoke in over 15 breakout sessions about developing a popular and lucrative e-commerce firm. Advertising, brand creation, shipping, and fulfillment, as well as how to manage to sell abroad, were all covered throughout the three-day summit.