A Simple Guide on How to be a JoyRide Superapp Rider

Marella Santos
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A Simple Guide on How to be a JoyRide Superapp Rider


Ride-hailing apps have definitely become a thing among passengers and regular commuters nowadays. Apart from the locally-defunct Uber and Grab, which offer car rides for their services, there’s also Angkas, a motorcycle ride-hailing service. While Angkas has been the most popular and most-used player in the motorcycle ride-hailing industry, it is set to be challenged by two new names, one of which is called JoyRide PH.

A Simple Guide on How to be a JoyRide Superapp Rider
A Simple Guide on How to be a JoyRide Superapp Rider

What and who is JoyRide PH?


Operational since December 23, 2019, as part of the government’s motorcycle taxis extended pilot implementation until March 23, 2020. JoyRide PH currently has official Facebook pages, which are the JoyRide PH Kasundo Bikers (@JRPHKasundoBikers) and its customer service-centric page JoyRide PH (@JoyRidePHILIPPINES). JoyRide PH is a motorcycle taxi service being offered by We Move Things Philippines Inc., the same company behind the delivery service Happy Move.

In an interview with a major publication, Noli Eala, JoyRide PH Vice President for Corporate Affairs, said they currently have ready helmets, uniforms, and vests for the 7,000 riders, which they call ‘Kasundo,’ initially registered.

As of writing, the JoyRide apps for riders and passengers are now available for download on the Google Play Store. Like most ride-hailing apps, JoyRide’s app for passengers, JoyRide - Book Car and MC Taxi , has a simple and user-friendly interface that lets passengers indicate their pick-up and drop-off points. The app also has a space for “notes” in which passengers can tell the riders things like what color of shirt they are wearing or the nearest landmark of their pick-up location. It also has a dedicated space for fare, estimated arrival time, and estimated travel distance.

See Also: Step-by-Step Guide to Qualify as Happy Move Driver

Once a passenger has booked a Kasundo, the app will show the rider's name and photo, the type and plate number of the motorcycle, and its proximity to the pick-up location.

Signing up for the app is also pretty easy. First, passengers will be tasked to enter their mobile phone number for verification, and then a code will be sent. After this, passengers can now set up their profile to include their name, email address, and photo. Once done with these steps, the passenger can now proceed to book a ride using the app.

For the riders, their JoyRide app is named JoyRide Driver, also on the Google Play Store. Through this, they can view and manage their trips easily.

How to Register or Become JoyRide Superapp Rider?


For convenience, registration as a rider of JoyRide PH is done through an application online through this link: https://joyride-prod.firebaseapp.com/#/onboarding. Alternatively, you can also apply or pre-register via JoyRide Google Form at https://bit.ly/JoyRidePreReg.

According to JoyRide PH, they accept full-time and part-time riders aged 20-55 years old. For those who wish to be a rider and are 50 to 55 years old, JoyRide PH will require you to upload and present a ‘fit to work’ medical certificate.

On the online form, applicants will be asked to enter the following details :

JoyRide Driver Registration Requirements

  • Mobile Number
  • Region (Mega Manila, Cebu, or Baguio)
  • Vehicle Type
  • Interested Service Types (JoyRide MC Taxi, JoyRide Delivery, or Happy Move Delivery)
  • Full Name
  • Email Address
  • Date of Birth
  • Gender
  • Address
  • Upload Profile Photo (Get a plain, white background for your selfie. Make sure the location is well-illuminated. The face should be visible. Don't wear any jewelry (mask, cap, sunglasses, etc).
  • Driver’s License Type (The full activation of JoyRide requires a professional driver's license.)
  • Driver’s License Number
  • Driver’s License Expiry Date
  • Driver’s License Photo (Upload)
  • COVID Vaccine Card (Upload)
  • NBI Clearance (Upload)
  • Police or Brgy Clearance (Upload)
  • Emergency Contact Name
  • Emergency Contact's Mobile Number
  • Emergency Contact Relationship
  • Vehicle Plate Number
  • Vehicle Brand
  • Vehicle Model
  • Model Year
  • Vehicle Color
  • Vehicle Chassis Number
  • Vehicle Engine Number
  • Vehicle Transmission Type
  • Vehicle Official Receipt (OR) or Sales Invoice (Upload)
  • Vehicle Certificate of Registration (CR) (Upload)
  • Vehicle Photos (Upload photos of the front, back, and side)
  • Vehicle Ownership
  • TIN
  • SSS Number
  • Fit to Work Certificate (Upload, only for applicants ages 50 to 55)
  • PayMaya Number (For Cashout Settlement Account)

JoyRide Requirements (Passenger)

  • Professional Driver's License
  • COVID Vaccine Card of the Driver
  • NBI Clearance of Driver
  • Proof of Residence or Billing Address (Ex: Electricity, Water, Phone, Internet, Lazada, Shopee)
  • No Derogatory Record (Barangay Clearance or Police Clearance)
  • Fit to Work Medical Certificate (If 50 to 55 years old)
  • Vehicle Official Receipt (OR)
  • Vehicle Certificate of Registration (CR)
  • Vehicle Ownership
  • Valid Government ID of Registered Owner with 3 Specimen Signature and Authorization Letter (If the vehicle is Borrowed or Rented)
  • Valid Government ID of Registered Owner with 3 Specimen Signature and Notarized Deed of Sale (If the vehicle is Second Hand)
  • Deed of Assumption from Dealer (If the vehicle is Repossessed)
  • Motorcycle (Any Brand, 2016 to Present Year Model or Not older than 7 years, 110cc to 160cc Displacement)
  • Top-up for Gear Packages (See below for packages)
  • Insulated Bag
  • PayMaya Number of Driver (For Cash Out Settlement)
  • JoyRide Driver App

JoyRide Requirements (Delivery)

  • Professional Driver's License
  • COVID Vaccine Card of the Driver
  • NBI Clearance of Driver
  • Proof of Residence or Billing Address (Ex: Electricity, Water, Phone, Internet, Lazada, Shopee)
  • No Derogatory Record (Barangay Clearance or Police Clearance)
  • Fit to Work Medical Certificate (If 50 to 55 years old)
  • Vehicle Official Receipt (OR)
  • Vehicle Certificate of Registration (CR)
  • Vehicle Ownership
  • Valid Government ID of Registered Owner with 3 Specimen Signature and Authorization Letter (If the vehicle is Borrowed or Rented)
  • Valid Government ID of Registered Owner with 3 Specimen Signature and Notarized Deed of Sale (If the vehicle is Second Hand)
  • Deed of Assumption from Dealer (If the vehicle is Repossessed)
  • Motorcycle (Any Brand, 2015 to Present Year Model or Not older than 8 years, 110cc to 200cc Displacement)
  • Initial Top-up (If full payment is via cash, PHP 2,080 which includes: 1 Drifit (+1 Free) and 1 Delivery Bag. For installment, a Top-up of PHP 1,200 is required.)
  • PayMaya Number of Driver (For Cash Out Settlement)
  • JoyRide Driver App

JoyRide Top-up for Gear Packages

  • MC Taxi Biker Kit with Helmet Cover (NCS) - Inclusions (Package Price PHP 2,980): 1 JR Biker Helmet, 1 JR Helmet Cover (Half or Full), 1 JR Jersey + 1 FREE JR Jersey, 1 JR Vest, 1 JR Safety Belt, and 1 JR Biker ID. Full payment via Cash, Minimum Top-up of PHP 200 Cash plus PHP 2,510, or installment with an initial top-up of PHP 2,000.
  • MC Taxi Biker Kit with Helmet Cover and Bag Cover (NCS) - Inclusions (Package Price PHP 3,350): 1 JR Biker Helmet, 1 JR Helmet Cover (Half or Full), 1 JR Jersey + 1 FREE JR Jersey, 1 JR Vest, 1 JR Safety Belt, 1 JR Bag Cover, and 1 JR Biker ID. Full payment via Cash, Minimum Top-up of PHP 200 Cash plus PHP 2,810, or installment with an initial top-up of PHP 2,000.
  • MC Taxi Biker Kit with 2 Helmets (No Bag Cover) - Inclusions (Package Price PHP 3,930): 2 JR Biker Helmets, 1 JR Jersey + 1 FREE JR Jersey, 1 JR Vest, 1 JR Safety Belt, and 1 JR Biker ID. Full payment via Cash, Minimum Top-up of PHP 200 Cash plus PHP 3,220, or installment with an initial top-up of PHP 2,000.
  • MC Taxi Biker Kit with 2 Helmets with Bag Cover - Inclusions (Package Price PHP 4,300): 2 JR Biker Helmets, 1 JR Jersey + 1 FREE JR Jersey, 1 JR Vest, 1 JR Safety Belt, 1 JR Superapp Bag Cover, and 1 JR Biker ID. Full payment via Cash, Minimum Top-up of PHP 200 Cash plus PHP 3,520, or installment with an initial top-up of PHP 2,500.
  • MC Full Dual with Helmet Cover - Inclusions (Package Price PHP 4,780): 1 JR Biker Helmet, 1 JR Helmet Cover (Half or Full), 1 JR Jersey + 1 FREE JR Jersey, 1 JR Vest, 1 JR Safety Belt, 1 JR Superapp Insulated Bag, and 1 JR Biker ID. Full payment via Cash, Minimum Top-up of PHP 200 Cash plus PHP 4,110, or installment with an initial top-up of PHP 2,500.
  • MC Full Dual with 2 Helmets - Inclusions (Package Price PHP 5,730): 2 JR Biker Helmet, 1 JR Jersey + 1 FREE JR Jersey, 1 JR Vest, 1 JR Safety Belt, 1 JR Superapp Insulated Bag, and 1 JR Biker ID. Full payment via Cash, Minimum Top-up of PHP 200 Cash plus PHP 4,820, or installment with an initial top-up of PHP 3,000.
  • Inclusions (Package Price PHP 2,080): 1 JR Superapp Bag, 1 JR Jersey + 1 FREE JR Jersey. Full payment via Cash, Minimum Top-up of PHP 200 Cash plus PHP 1,850, or installment with an initial top-up of PHP 1,200.

The last part of the form is an applicant questionnaire and reminders on what to bring on the training and onboarding day. Once the form has been completed and submitted online, applicants will just have to wait for a text message advising the training and onboarding schedule date.

JoyRide PH conducts its skills training and accepts walk-in applicants Monday through Saturday from 8AM to 5PM in all of their offices in the following locations:

  • Antipolo - 80 Marcos Highway, Mayamot, Antipolo, Rizal. Monday to Friday, 8AM to 5PM
  • Manila - PESO Manila Office, 2nd Floor Park N Ride Lawton, Antonio Villegas St corner Dr. Basa St, Ermita, Manila. Monday to Friday, 8AM to 5PM
  • Paranaque - 3rd Floor Parking Area, PITX, 1 Kennedy Road, Tambo, Paranaque City. Monday to Saturday, 8AM to 5PM.
  • Cebu - Cafe Egao, Buot Compound, Nasipit, Talamban, Cebu City. Monday to Saturday, 8AM to 5PM.

Again, please note that the accepted motorcycles are those with at least 110cc up to 200cc displacements and must be in excellent working conditions. The driver's license must also be professional, and JoyRide PH Rider applicants must also have a PayMaya account.

According to the company, once fully operational, their riders can earn as much as PHP 2,000 per day. Riders are also secured with biker's insurance. For more info, you can contact JoyRide PH helpdesk at 09998843215, 09985487931, 09190639597, 09190639598, 09177176048, 09177176049, 09177176091, and 09176362939 or call their office at (02) 8864-7777.

Excited to try JoyRide PH? Let us know in the comments below!

Note: This article was first posted on December 22, 2019, and last updated on March 20, 2023, to remain relevant.

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