Lenovo Premier Support Plus Now Available in the Philippines

Staff ni Anjie

Lenovo Premier Support Plus Now Available in the Philippines

According to the most recent global survey, 91% of 12,000 employees asked stated they would be more productive if workplace IT issues were resolved quickly and effectively. 74% more people say that insufficient IT support has made them less motivated at work. According to the findings, an efficient and effective IT support infrastructure is essential to support today's hybrid workforce.

Lenovo Premier Support Plus Now Available in the Philippines
Lenovo Premier Support Plus Now Available in the Philippines

Employee IT support needs to catch up as workplaces have evolved in response to the growth of hybrid work. According to Michael Ngan, Lenovo Philippines' country general manager, effective IT support will become increasingly important to employee experience and morale as organizations widely embrace cloud services, digital intelligence, and the metaverse.

Lenovo Premier Support Plus, the most comprehensive IT support package on the market, is the answer to helping businesses stay future-ready by providing the right solution to improve employee experience and satisfaction, which is critical to retaining talent in today's brutally competitive market. It offers powerful AI for more innovative, preventative services while still offering human support where it is most required, enabling the seamless and direct IT help that employees desire.

According to Lenovo, eight out of ten workers (81%) prefer a combination of AI and human engagement, while nine out of ten (87%) believe AI can assist them in remaining productive. According to study respondents, the key benefits of AI-powered IT include issue resolution with low disruption and 24/7 service, including weekends and holidays.

Also Read: Lenovo and AMD collaborate to provide portable workstations for maximum productivity.

Lenovo Premier Support Plus was built with a focus on critical enterprise and end-user pain points in order to deliver the most comprehensive support service and protection against IT issues:

  • AI-powered predictive analytics give proactive and preventative issue detection, as well as the ability to recognize and address a wide range of potential IT issues.
  • Accidental Damage Protection extends coverage beyond the scope of a typical system warranty, protecting equipment from unintentional spills, impacts, and drops.
  • The Keep Your Drive service saves users' hard disks and allows them complete control over their data, which they can keep or remove as they see right. This improves data security and assures compliance with data privacy and retention rules.
  • Sealed Battery services extend battery coverage for up to three years by deploying Lenovo-certified experts to ensure effective and quick battery replacement when necessary, eliminating downtime and improving business resilience.
  • International services are available. Entitlement assists worldwide enterprises by providing Accidental Damage Protection, Keep Your Drive, and Sealed Battery services wherever their employees may be located throughout the world.

Lenovo's mission has always been to provide businesses with the tools they require to be innovative and future-ready. Lenovo has unveiled a range of PC solutions, including new ThinkPad and ThinkCentre models, to help clients embrace hybrid working environments. To discover more, go to https://www.lenovo.com/ph/en/.

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